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Mute/unmute individual virtual speakers by double-clicking on them and listening to their position.

Set the Sweet Spot (Nx Virtual Mix Room – ‘Sweet Spot’ button / Abbey Road Studio 3 and Nx Ocean Way Nashville – ‘Calibrate’ button).

Verify that Nx is inserted at the last summing buss in the signal flow, with no other channels bypassing it.

Verify your headphones’ L/R placement and routing.

Audio is not externalized enough, the virtual positions are not clear Inaccurate positioning of the Nx Head Tracker will result in inaccurate head tracking.

Make sure the Nx Head Tracker is mounted on the top of the headphone arc with the logo side facing forward (t L & R on the Nx Head Tracker should correspond to L & R on your headphones).Nx Head Tracker device is tracking my movements but in wrong directions If you are using a BT-USB dongle on a desktop, connect the dongle on the front panel, or on an extension for better BT reception.Try to have the Nx Head Tracker and the Bluetooth receiver closer together.Nx Head Tracker device loses connection and doesn’t move smoothly Windows only – Make sure the Nx Head Tracker is paired to your computer in the system Bluetooth settings menu.Make sure the Nx Head Tracker device is on and with a good battery.Make sure the head tracking app is running.Make sure your computer’s Bluetooth is at least BT4.0 and supports BLE.Make sure your computer’s Bluetooth is turned on.Make sure you’re no further than 5-6 feet away from camera.Stay within +/-30 degrees off the center of the camera.Remove sunglasses, hat or anything covering your face.Position the camera closer and straight in front of you.Head tracking app often loses track of your head when using computer camera Verify audio buffer size is 1024 samples or lower.Check the tracking rate in the head tracking app.Low tracking rate (< 20 fps) in plugin GUI when using camera Make sure that your face is well lit and not shadowed.Point the camera up slightly, for a brighter frame.In MacBook only, select “low light” mode in the head tracking app.Low tracking rate (< 20 fps) in the head tracking app when using computer camera Restart the head tracking app through the plugin (Nx Virtual Mix Room – ‘Restart’ button / Abbey Road Studio 3 and Nx Ocean Way Nashville – ‘Settings’ button).Check tracking rate box in plugin GUI.Play audio through the plugin (plugin on CPU).Check if the head tracking app is running.Verify head tracking is ‘on’ in plugin GUI.Problem Possible Solutions Head does not move in GUI – no tracking Consult this troubleshooter if you encounter issues using the head tracking feature of the Nx Virtual Mix Room, Nx Ocean Way Nashville, CLA Nx or Abbey Road Studio 3 plugins, via your computer camera or the Nx Head Tracker device.